What We Do

To meet the water demands of our customers, Orange County
Utilities has adopted a comprehensive water conservation program.  Helping our customers reduce their water use provides real savings by lowering their energy and water bills and providing
long-term environmental benefits for the community..

Incentive Programs


Water Wise Neighbor Program

A tailored program that walks the customer step-by-step through achieving maximum water savings for their home. This one program qualifies the customer for all incentives available for their property.

Education Programs


Water Watch Program

Mandatory lawn watering restrictions specify the days when you may water.  These days depend on whether you have an odd- or even-numbered address, and the time of year. Water Watch enforces mandatory watering restrictions.

Downloadable Documents

2020 Annual Drinking Water Report

Orange County Utilities is pleased to present its 2020 Annual Drinking Water Report, designed to inform you about the quality of the water we deliver every day. We are proud to report that the drinking water we produce meets or exceeds all federal and state water quality regulations.

Billing Adjustment Lawn Replacement Form

Residential customers may request consideration for a rate adjustment for high water usage related to a lawn replacement. Please see form for more details.

Leak Adjustment Form

Residential customers who experience unusually high water usage with a corresponding spike in their monthly water bill may be considered for a billing adjustment. Please see this form for details.

Toilet Voucher Incentive Program Application

Orange County Utilities residential water customers who own a single-family dwelling and wish to replace their existing high-flow toilets [3.5 gallons per flush (gpf) or greater] may apply for this program. Vouchers are valued up to a $100 credit for replacement with a high-efficiency toilet using 1.28 gpf or less or a dual-flush toilet. There is a limit of two vouchers per household.

Watering Days Variance Application

Please use this form to request an alternative watering day(s). (Residential and Commercial customers)

Water, Wastewater, and Reclaimed Water Rates

Please review Orange County Utilities' current rate structure for water, wastewater, and reclaimed water.

Water Wise Neighbor Program Upcoming Classes

Upcoming Dates for Water Wise Neighbor Program Classes. Availability depends on available seating. Please contact us today to reserve your spot.

Watering Restriction Ordinance

Please view a copy of the Orange County Conservation Rules.

Learn about what we are doing to help our customers become more water conscious and things you can do to reduce your water use.

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